Policies

We want every visitor to have a safe, enjoyable and well-informed experience. This page brings together all of the key policies, procedures and terms that apply when attending the Show, purchasing tickets, or interacting with our services.

Please take a moment to review the documents below, as they outline your rights, our responsibilities, and the standards we maintain to ensure a welcoming environment for everyone. These policies cover areas such as data protection, visitor conduct, ticket terms, and how we handle feedback or complaints.

• Privacy Policy
• Cookie Policy
• Visitor Code of Conduct Policy
• Complaints Procedure
• Ticket Purchase Terms & Conditions

If you cannot find the information you need, or require assistance in an alternative format, please contact our team who will be happy to help.